Critical Success Factors for Information Systems Implementation: An End-User Perspective
نویسنده
چکیده
INTRODUCTION Successfully implementing information systems (IS) projects is of critical importance to the prosperity and even survival of modern organizations (Joshia and Laurel, 1998; Umble et al, 2003). This is because an effective use of IS for supporting the operations of modern organizations usually leads to significant improvements in organizational productivity (Mandal and Gunasekaran, 2003) and often provides organizations with crucial competitive advantages (Poon and Wagner, 2000) .
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